Appointments

How do I book an appointment?

Please contact us to book an appointment.

Do I need a referral?

Canadian Residents (of all Provinces except Quebec): BC MSP requires a referral for your first appointment, or if a full examination is needed. Your Family Doctor or Optometrist can fax a referral to our office.

Non-Canadians and residents of Quebec: No referral is needed.

What do I need to bring to my appointment?

Bring your BC Care Card to your appointment, along with a list of medications and any prescription glasses. Do not wear contact lenses. Your eyes will be dilated, so it would be helpful to arrange a ride home and bring a pair of sunglasses.

If coming for cataract measurements or glasses prescriptions, please ensure you have not worn your soft contact lenses for 3 days and hard contact lenses for one week.

How long will my appointment take?

Your appointment may take up to 2 hours. Please leave yourself sufficient time. Be prepared to arrive just prior to your appointment time.

Office

Where can I find parking?

Unrestricted and metered parking can be found on 42nd Ave. Free parking is also available at the west side of the building and the underground London Drugs parkade.

Is the office wheelchair accessible?

Yes, there is elevator access and a wheelchair accessible exam room.

Public Health and Safety

What precautions are in place?

We are following all Public Health guidelines to keep our patients and team members safe during the COVID-19 pandemic. All patients are screened for signs and symptoms of illness by phone and upon entry to the clinic. Staff and patients wear medical masks and exercise hand-washing. Social distancing is observed in our waiting room and surfaces are cleaned between patients. Virtual appointments are used for follow up appointments where appropriate.

Frequently Asked Questions

Appointments

Office

Public Health and Safety